Privacy Policy (Tiger Town Transport)

Effective Date: May 1st, 2026

Tiger Town Transport (“Tiger Town Transport,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, contact us, request a quote, or communicate with us by phone, email, or text message.

1) Information We Collect

We may collect the following categories of information:

• Contact information you provide: name, phone number, email address, and message details when you fill out forms, such as “Contact Us” or “Get a Quote,” or communicate with us.
• Service/quote details you provide: pickup/drop-off locations, dates/times, passenger count, luggage needs, trip notes, and other information necessary to provide pricing or service.
• Website usage data collected automatically: IP address, browser type, pages viewed, and approximate location, such as city/state, derived from IP address. We may use cookies or similar technologies to support website functionality and analytics.

2) How We Use Your Information

We use information to:

• Respond to inquiries and provide quotes.
• Schedule and deliver transportation services.
• Send service-related communications, including confirmations, updates, and reminders.
• Provide customer support.
• Improve our website, services, and customer experience.
• Maintain security, prevent fraud, and comply with legal obligations.

3) How We Share Information

We do not sell your personal information.

We may share information only as needed with:

• Service providers who help us operate our business, such as website hosting, analytics, communications tools, CRM tools, or dispatch tools. These providers may only use information to perform services for us.
• Legal or safety authorities if required to comply with law, enforce our terms, or protect rights, safety, and security.
• Relevant parties in the event of a business transfer, merger, acquisition, or sale of assets, subject to this Policy.

4) SMS/Text Messaging Privacy & Terms

If you choose to communicate with us by text message or opt in to receive SMS from Tiger Town Transport, the following applies:

SMS Consent & Data Use

• By providing your phone number and opting in, you consent to receive text messages from Tiger Town Transport related to quotes, scheduling, service updates, and customer support.
• Message frequency varies based on your request and service needs.
• Message and data rates may apply.
• You can opt out at any time by replying STOP. For help, reply HELP or contact us using the information below.

No Marketing Data Sharing

• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
• All other categories of data sharing exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

Consent Requirements

• Consent to receive SMS is not a condition of purchase.
• We only message people who have provided consent, such as through our website forms or during a phone interaction. Consent cannot be purchased, sold, or transferred.

5) Cookies & Analytics

We may use cookies and similar technologies to operate our website and understand how visitors use it. You can control cookies through your browser settings. Disabling cookies may affect site functionality.

6) Data Retention

We keep personal information only as long as necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

7) Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.

8) Your Choices

You may:

• Request access, correction, or deletion of your personal information, where applicable.
• Opt out of SMS by replying STOP.
• Contact us to update your information.

9) Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

10) Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us: